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Pet Expectations Reviews


 
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Average Rating: Average Rating: 5 of 5 5 of 5 Total Reviews: 58 Write a review ยป

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4 of 5 Ordering from Canada November 8, 2023
Reviewer: Miriam from Easter Canada  
Very fast and courteous service from Pet Expectations.  
I already knew the quality and durability of the CollarTag I was looking for and, I was glad to learn you distribute it to Canada now that Boomerang and their previous Canadian distributor don't do it anymore.
However, the shipping price was more expensive than the merchandise itself and it took around 3 weeks to arrive to an urban area.  Have you consider offering 2-3 USPS shipping options so the client can chose depending on his/her needs? I had probably chosen the cheapest one without tracking but maybe someone else could chose the faster more expensive one.  Also, an estimated arrival time was offered when ordering but never given. I do recognize that the information does not seem available even on the USPS international mail web pages.
In overall, I am a new and satisfied Pet Expectations' client.

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5 of 5 Amazing customer service! October 5, 2023
Reviewer: Carolyn Zagami from Marlborough, MA United States  
Always quick to ship, very responsive to questions.   Great products.  So nice to be able to shop with a small business.

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5 of 5 Fantastic selection, awesome customer service July 30, 2023
Reviewer: Kim from Edwards  
Frequent customer, Always a great selection of Lupine collars and Leashes. Customer service is exceptional, even when one of my dogs repeatedly chewed my other dogs collars and leashes. No questions asked they would be replaced, and frequently. So glad she outgrew that stage! Just rescued a new puppy and so of course came back for a collar and leash for her.  Once Jill had it in stock it was shipped out to me immediately and I received it the next day! Couldn't ask for better customer service.

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5 of 5 Wonderful! July 12, 2023
Reviewer: Sheena from Austin, TX  
I have been a customer for years and Jill provides excellent service! I love her selection of Lupine collars!

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5 of 5 5 Star Pet Sitting! July 11, 2023
Reviewer: Missy Warwood from Hooper, UT United States  
My family and I went on an 8 day vacation. We have a small hobby farm with 2 dogs, lots of chickens and ducks, and a large garden.  Jill came over multiple times a day to let the dogs out, feed them, open and close coops and feed and water them, and she even watered my plants for me.  She even noticed one of my roosters had gotten hurt and she isolated him and got him food and water.  You can tell she loves animals and cares for others animals just as she would her own.  She is phenomenal and I will definitely use her again!

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