Returns

Pet Expectations accepts returns within 30 days of receipt by customer. Customer is responsible for return shipping costs of items you want to return unless the error was made by Pet Expectations.

Please return items to:
Pet Expectations
P.O. Box 51
Hooper, Utah 84315-0051

For Lupine damage replacement:

If your damaged item is a current pattern (it's available for purchase at Lupinepet.com) the least expensive way is for you to submit a guarantee replacement form on Lupine's website by clicking on this link.
Lupine will have you submit a photograph of the damage and then ship you the replacement item at no cost to you.

If the item that is damaged is a retired pattern and I have the item on my website, purchase the item from my website, and mail back the damaged item to me:

Pet Expectations
P.O. Box 51
Hooper, Utah 84315-0051

Once I receive the damaged item I will refund the purchase price on the order you placed.